01What does “starting at” mean?
Each price is the entry point for the smallest normal scope: one company, one ERP, one domain of data. After we have seen your data, your fixed price is written into the proposal before any work starts.
02Where should we start?
Most companies start with the Margin Diagnostic: a two-week margin X-ray of your real price file: every leak, sized, with the fix list. If it finds real money, the Data Decision Sprint fixes one domain for good, and a desk keeps it fixed month after month. You can also run the free Margin X-Ray first, on a sample file or your own.
03Is this software we have to roll out?
No. A desk is a monthly service, not a system to adopt. Our agents do the scanning and drafting, Mike reviews every finding, and your people make the decisions and load the fixes. Nothing to install, no seats to buy.
04Do you write to our ERP?
Never. We work from read-only exports or a read-only login you create and can switch off. Every change comes back as an import file that your own people review and load.
05Which ERPs do you work with?
Any ERP that can export a spreadsheet or give a read-only login: Epicor Prophet 21 and Eclipse, Infor, NetSuite, Microsoft Dynamics, Acumatica and others.
06What happens to our data?
It stays in one isolated workspace for your company, it is never used to train AI models, and raw data is deleted within 30 days after our agreement ends (or when you ask), with a signed certificate. The Glass Box shows every step and links the policy word for word.
07Do you guarantee results?
No. We guarantee the work: every finding shown with its evidence, every change traceable to a ruling someone on your side made. What the fixes are worth depends on your data and your decisions, and we will not pretend otherwise.
08We are a manufacturer, not a distributor. Is this for us?
Yes. Everything here works for manufacturers, and the Channel Data Desk is built for you: clean point-of-sale data, validated claims, and price files your distributors trust.
09Are you connected to RobbJack?
Mike has been part of the RobbJack team for over thirty years, and RobbJack is where this method was built and proven. Precision Tolerance AI is a separate company with its own systems, accounts and data. We never share your data with RobbJack, and if you carry competing cutting-tool lines, Blind Export lets us work without even knowing whose they are.
10How do the minimum term and billing work?
Desks run a 3-month minimum, then month to month with 30 days’ notice, billed monthly in advance. A desk’s price moves only with the number of supplier lines or programs we cover.